DRIVER / USER SERVICE AGREEMENT

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SLOTMAN Mobile Application
Operated by PARKMATE VALET PARKING SERVICES L.L.C.
Dubai, United Arab Emirates

Effective Date: [●]

1. Parties and Binding Effect

1.1 This Agreement governs the provision of valet parking services by PARKMATE VALET PARKING SERVICES L.L.C., a company incorporated in the Emirate of Dubai (the “Company”), to any individual who books services through the SLOTMAN mobile application (the “Application”) (the “User”).

1.2 A binding contractual relationship arises upon confirmation of a booking through the Application. Continued use of the Application constitutes acceptance of this Agreement and the related Terms and Policies published therein.

2. Scope of Services

2.1 The Company provides temporary valet parking services within the Emirate of Dubai. Upon confirmation of a booking, an authorised driver operating under the Company’s supervision will collect the vehicle at the designated location and return it upon request.

2.2 The services are limited strictly to temporary custody for parking and retrieval purposes. Nothing herein shall be construed as creating a bailment beyond the period of active service.

3. User Warranties

3.1 The User warrants that the vehicle is lawfully registered, roadworthy, and insured in accordance with the laws of the United Arab Emirates, and that the User is authorised to hand over custody of the vehicle.

3.2 Any pre-existing damage, mechanical defect, warning indicator, or operational irregularity must be disclosed prior to handover. Failure to disclose such matters shall preclude subsequent claims arising therefrom.

4. Custody and Vehicle Condition

4.1 Custody of the vehicle commences upon physical handover to the authorised driver and terminates upon return of the vehicle to the User or designated recipient.

4.2 At the time of handover, the exterior condition of the vehicle may be documented photographically for evidentiary purposes. Such records shall form part of the reference record in the event of dispute.

5. Traffic Violations and Regulatory Responsibility

5.1 Any traffic fine, penalty, or regulatory consequence arising from expired registration, invalid insurance, defective documentation, or pre-existing non-compliance shall remain the sole responsibility of the User.

5.2 Where a violation arises directly from negligent or unlawful conduct of the authorised driver during the period of custody, the Company shall address the matter in accordance with applicable law and regulatory procedures.

5.3 Nothing in this Agreement transfers liability to the Company for pre-existing regulatory non-compliance attributable to the User.

6. Insurance

6.1 The User remains responsible for maintaining valid motor insurance coverage at all times.

6.2 The Company maintains insurance coverage consistent with industry practice for valet operations; however, such coverage shall not operate to extend liability beyond the limits set out in this Agreement or under applicable law.

7. Personal Belongings

7.1 The User shall remove all valuables, confidential documents, and personal belongings prior to handover.

7.2 The Company does not accept custody of personal items left within the vehicle and shall not be liable for their loss or damage.

8. Limitation of Liability

8.1 The Company shall not be liable for indirect or consequential losses, including loss of use, loss of profit, or inconvenience.

8.2 Where direct physical damage to the vehicle is established and attributable to the Company during the period of custody, liability shall be limited to reasonable repair or restoration in accordance with applicable law.

8.3 Nothing in this Agreement excludes or limits liability to the extent such limitation is prohibited under the laws of the United Arab Emirates.

9. Indemnity

9.1 The User shall indemnify and hold harmless the Company, its officers, employees, and authorised drivers from claims, losses, or liabilities arising from undisclosed defects, unlawful contents within the vehicle, inaccurate information provided at booking, or breach of this Agreement.

9.2 This indemnity shall survive completion of the services.

10. Refusal or Suspension of Service

10.1 The Company reserves the right to refuse or suspend service where safety concerns, regulatory compliance issues, or operational risks arise.

10.2 Exercise of such discretion shall not constitute breach where reasonably undertaken.

11. Force Majeure

11.1 The Company shall not be liable for delay or failure in performance resulting from events beyond its reasonable control, including governmental action, traffic disruption, adverse weather, or technical failure.

12. Governing Law and Jurisdiction

12.1 This Agreement shall be governed by the federal laws of the United Arab Emirates as applied in the Emirate of Dubai.

12.2 Any dispute arising in connection with this Agreement shall be subject to the exclusive jurisdiction of the competent onshore courts of the Emirate of Dubai.

13. Amendments

13.1 The Company may amend this Agreement from time to time. Updated versions shall take effect upon publication within the Application.

13.2 Continued use of the Application following publication shall constitute acceptance of the amended version.